![]() Searching automatically for new mouse driver Once you see it, click on Search Automatically for updated driver software. Wait until the next menu appears (it might take a couple of seconds).When you’re inside, right-click on the Synaptics driver and choose Update driver from the newly appeared context menu. Once you’re inside Device Manager, scroll through the list of installed devices and expand the drop-down menu associated with Mice and other pointing devices.If you get prompted by the UAC (User Account Control), click Yes to grant administrative privileges. Next, type ‘devmgmt.msc’ and press Enter to open up Device Manager. ![]() Press Windows key + R to open up a Run dialogue box. ![]() Several affected users have confirmed that this procedure has finally allowed them to open get rid of the error and modify their mouse settings with no issues. Since the number one cause that will cause this ‘Control panel extension is incompatible with driver version’ error is an incomplete Synaptics driver, you should start this troubleshooting attempt by trying to force the driver to update via Device Manager. Method 1: Updating the Synaptics driver via Device Manager ![]() If this scenario is applicable, you should be able to resolve the issue by using System Restore to restore your machine back to a healthy state.
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